Your office, finally organized. 🌿
You're good at what you do. But keeping the office running - the bookkeeping, the filing, the client records, the board minutes & reports, the onboarding paperwork - takes more time than it should.
I help small business, solopreneurs and nonprofits get their bookkeeping sorted, their operations running smoothly, the right systems, the right processes, and the back-office support that lets you focus on the work that matters.
Ready to make it so?
Office operations, bookkeeping, and automation systems that actually work
— for nonprofits, associations, and small businesses across Canada.
Office operations, bookkeeping support, and systems
that actually work - small businesses, solopreneurs, and nonprofits.
©2026. GM Office Operations & Automation / Make It So AI. All rights reserved.
Powered by connection, clarity, and community.
Serving clients across Canada remotely.
WHO AM I
I'm not a developer. I'm not an accountant in a big firm.
I'm the person who ran the office — for 35 years.
Admin. Financial management. Payroll. Government operations.
Nonprofit administration. Event coordination.
Independent contractor since 1997.
I've spent my entire career making sure the back office runs smoothly — and fixing it fast when it doesn't.
Now I bring all of that experience directly to small businesses, nonprofits, and solopreneurs who need their operations sorted without a six-figure overhead.
There's a difference between hiring a virtual assistant and hiring a contract operations professional. A VA executes tasks. I bring systems, strategy, and accountability — the same rigour I used running offices inside government and nonprofits for over three decades.
One person. One point of contact. Calm, professional, and done right.
📋 QuickBooks Online Certified ProAdvisor (Intuit)
📋 35+ Years Office Operations & Financial Management
📋 Project Management Fundamentals
📋 Special Events Coordinator Certificate
📊 YOUR BOOKS ARE BEHIND.
QuickBooks was set up in a hurry — or not set up at all. You're not confident your numbers are right. Tax season feels like a disaster every year.
📋 ADMIN IS EATING YOUR WEEK.
You're doing things manually that should be automatic. You're the only one who knows how anything works. If you step away, everything falls apart.
⚙️ YOUR APPS DON'T TALK TO EACH OTHER.
You're copy-pasting between tools all day. Nothing is documented. Nothing runs without you. You're working in your business instead of on it.
This is exactly what I fix.
Clean books. Smooth operations.
Systems that run -
even when you're not watching.
⚙️ Automation & Workflow Systems
For organizations ready to stop doing manually what a system should be doing automatically. Workflow automation and app integration that keep things moving without you in the middle of it.
Workflow automation setup
App integration & connection (forms, email, calendars, CRM)
Multi-step automation builds (n8n)
Automation support / retainer
📊 Bookkeeping & QBO ProAdvisor Services
For small businesses, solopreneurs, nonprofits, and associations of any kind. Clean books. Accurate numbers.
Tax-ready financials.
QBO setup & onboarding
QBO cleanup & catch-up
Monthly bookkeeping
Accounts payable & receivable
Bank & account reconciliation
Payroll processing
QBO training
📋 Office Operations & Admin Systems
For organizations that need real operational experience, not just theory. Processes, SOPs, and systems that let you step away.
Office operations audit
SOP & process documentation
Purchasing & order entry systems
Staff & volunteer onboarding systems
Event & meeting coordination (board minutes, agendas, logistics)
Ongoing office management support
HERE'S HOW I CAN HELP
HOW IT WORKS
Step 1 — Book a Free 20-Min Intro Call
Tell me what's not working.
I'll tell you what I see and exactly what I'd tackle first.
No pitch. No pressure. Just a straight conversation.
Step 2 — I Send You a Proposal
Based on our call, I put together a clear scope of work so you know exactly
what you're getting and what it costs. No surprises.
Step 3 — We Make It So
You approve, I invoice, we get started.
Clean books. Solid systems. Operations that run without you in the middle of everything.
I have a simple, wonderful, easy approach to pricing:
10-hour block
$ 490 CAD TOTAL
1 hour
$ 88 CAD TOTAL
5-hour block
$ 275 CAD TOTAL
In all cases, I offer these as banked hours. You buy the quantity you want up front and use it at whatever pace and for whatever services (or combination) you like. Each 'chunk' is good for a year.
A quick note on how I work: I'm an independent contractor, not an employee. I set my own hours, use my own tools, and decide how the work gets done - you get the outcome, not a timesheet.
"I used to spend so much time hunting down fall supper details and posting everything manually - it was a lot for one volunteer! Gayle changed everything. Now events go out automatically, reminders post themselves and I actually have my evenings and weekends back."
- Vicki H. MB Fall Suppers
What others are saying...
"I honestly don't know how I would have pulled this all together without Gayle. She helped me build out my membership course, content calendar and email welcome sequence - and everything just felt like me. If you're a solopreneur drowning in the to-do list, she is the one to call."
- Aurora S. Witchful Healing
"Gayle is exactly what we needed — smart, thorough, and proactive. Efficient in every sense of the word. They've transformed how we work and made our day-to-day operations so much smoother."
- Maria B. Consultant
